Designed to give you flexibility in how you manage your wellbeing, Medcan Dollars can be used towards a suite of Medcan products or services at any Medcan location. This means you can use your Medcan Dollars towards the cost of services such as personal training sessions, enhanced assessments, massage therapy, dermatology services, and more.
Learn more about Medcan Dollars in the FAQ section below.
Medcan Dollars are service credits included with select Medcan memberships or provided through special programs or promotions. They can be applied toward eligible Medcan services across our ecosystem. Please note they are applied as credits on your Medcan account and cannot be used as cash, gift cards, or rewards points.
There are two ways you can receive Medcan Dollars:
Medcan offers a full ecosystem of proactive health and wellness solutions to help you prioritize your wellbeing. Medcan Dollars can be applied towards most of our services, including:
There may be additional services you can use your Medcan Dollars that are not listed here. Please consult a Medcan Representative if you would like to confirm eligibility for another Medcan service.
If you receive Medcan Dollars as part of a promotion, you can also apply them towards ongoing care memberships, including Year-Round Care, Dedicated Care, and M Care membership annual fees.*
Excluded uses include:
You can redeem Medcan Dollars in two ways:
You can view your current balance and transaction history by logging into myMedcan and then clicking on My Profile and then Payment Details.
Medcan Dollars expire 1 year from issuance, unless otherwise specified.
Medcan Dollars may only be used by the original recipient and cannot be transferred to someone else.
Medcan Dollars allocated as part of a Dedicated Care or M Care membership cannot be applied to the annual membership fee as the dollars will expire at the time of renewal.* If you receive Medcan Dollars as part of a promotional offer, that amount CAN be used towards your annual membership fee.
If your membership includes Medcan Dollars as a benefit, you will receive them annually at renewal, as outlined in your membership plan or renewal notice.
Any unused Medcan Dollars expire at the end of their expiry period. New Medcan Dollars are added at renewal if included in your membership.
Medcan dollars are a credit on your account only and do not have any cash value. As such, they cannot be refunded and cannot be exchanged for other credits or benefits.
As part of our Dedicated Care and M Care memberships, we are now including Medcan Dollars in place of pre-set wellness services to provide you with: